We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. If you are unsatisfied for any reason with your purchase, you can initiate a return or exchange up to 30 days from the date of delivery and we do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to us.
To initiate a return for an exchange or refund, please email us at customerservice@veikous.com stating your reason for return and attach images/videos of the product.
Once we've received the returned item, we will then process your refund which excludes return shipping costs.
Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached to the item.